Privacy Policy

Introduction

This Privacy Policy explains how RJ Wilson Fire & Security Limited collects, uses and protects any personal information you provide when using our website or engaging our services.

We are committed to ensuring your privacy is protected and handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

RJ Wilson Fire & Security Limited provides fire, security and related services to domestic and commercial customers throughout the UK.

Website: rj-wilson.co.uk
Telephone: 01522 427113

Information We May Collect

We may collect and process the following information:

Name and company details
Contact information including telephone number and email address
Property or site address information
Information submitted through contact forms or enquiries
Details relating to quotations, installations or services requested
Technical website usage data such as IP address, browser type and pages visited

We only collect information that is reasonably necessary for providing our services or improving our website.

How We Use Your Information

We may use your information to:

Respond to enquiries and provide quotations
Deliver products and services
Arrange appointments, maintenance visits or support
Process payments and manage accounts
Improve our website and customer experience
Meet legal, regulatory or contractual obligations
Contact you regarding services you have requested

We will only use your information where we have a lawful basis to do so.

Marketing Communications

We may occasionally contact you with information about our services where we believe it is relevant to you.

You may request to stop receiving marketing communications at any time by contacting us directly.

We do not sell or share your personal information with third parties for marketing purposes.

Sharing Your Information

We may share information with trusted third parties where necessary to operate our business, including:

Suppliers and subcontractors
IT and website service providers
Accountants, insurers or professional advisers
Legal or regulatory authorities where required by law

Any third parties processing data on our behalf are expected to keep your information secure and confidential.

Data Security

RJ Wilson Fire & Security Limited takes reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss or disclosure.

While we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for business, legal or regulatory purposes.

When information is no longer required, it will be securely deleted or disposed of.

Your Rights

Under UK data protection law, you may have rights including:

The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of personal data where appropriate
The right to object to certain processing activities
The right to withdraw consent where consent has been relied upon

Requests relating to your personal information can be made using the contact details below.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

RJ Wilson Fire & Security Limited reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

RJ Wilson Fire & Security Limited
Telephone: 01522 427113
Website: rj-wilson.co.uk